… and no one will sue Link3

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For a travelling guy like me, living abroad without family makes internet the key communication media. The Internet became the bridge between me and my family, and keeps us connected all the time. Which obviously makes us feel like at home all the time.

The term “broadband” in Bangladesh became a joke. I always pay premium price for my internet service but it is very unfortunate that I did not get any satisfactory service ever from any ISP. Guys started to call broadband providers fraudband providers only because the providers do not take their business seriously.

Link3, The IT Guru!

It’s more than 2 years since I have subscribed to an ISP called Link3. With their 1 mbps fibre service I was feeling like flying in the cyberspace. But since last month they made the subscribers of Dhaka Uttara zone guinea pigs and started to pilot an unfit/untested/inappropriate platform. On 21st February they have forced all the subscriber of that area to move into the new(!) platform which was not even ready yet. Well, leaving other troubles apart, they have disconnected the connection of all the users of this zone on 1 March 2015 at 1 am and sent SMS notification at 2:30 am. The SMS says that users have to pay the monthly bill in advanced to stay connected. Now how on earth the users will pay the bills in the middle of the night?

I called the Service Deliver Manager and she lied to me about the SMS delivery time. She said the SMS sent to the users days ago, I checked with few other friends in that area and everyone has received SMS after midnight service disconnection. Finally my family back their managed to pay the bill but the connection has not been restored yet. These are the people I have called:

  • Afsana Ali – Manager, Service Delivery – Cell: 01733911869
  • Md. Saiful Huq (Suhan) – Assistant Manager, NMC & HD – Cell: 01913743230
  • Bushra Salahuddin – Manager, NMC & Helpdesk – Cell: 01610001023

And none of them has been able to restore the service. This is a friend’s post on Facebook complaining about their service few days back:

Trivuz's Facebook Post on Link3This post expresses the frustration of an ordinary user. My point is why an user has to suffer, why we have to be so frustrated with a service and why service providers gets any chance to make us guinea pigs of their unfinished/untested work?

I do not want to blame the ISP. Actually we let them sell shit to us. We pay taxes and public servants just takes the salary home. We have a joker organisation called Bangladesh Telecom Regulatory Commission, it is a mystery what they do apart from fining cell phone operators for illegal VOIP usage. I never compare Bangladesh with any other country, this is what I just do not like to do. We have what we have and in my point of view we have more than what many people do not have. But besides what we have, perhaps our lazy ass public servants can make some regulations like other countries have. The term broadband means a subscriber has to get 25 mbps download speed in the USA. Cannot our BTRC make a broadband definition? Cannot a regulation define if a subscriber suffers downtime for more than X amount of time, than ISP has to give them free internet for Y time or cash patiently of Z amount? Is it very had to implement?

I wish someday they will weak up before it is too late. Else Digital Bangladesh motto would become a joke.

Update: After struggling for more than 48 hours Link3 failed to fix my connectivity and later gave me a public IP saying I have requested for that. This is a mail I have sent them while having some conversation regarding moving into private IP range:

Email Communication

I do not see anywhere I have requested fro any public IP for me. And only God knows if I have to pay for the public IP now!

The Best Bangladeshi Soft Drinks Ever!

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It is not new that people goes for successful and well established brand names, but I am a person who loves to explore alternate options. Soft Drinks are also not exceptional here. People Likes to have world class brands like Coca Clola, Pepsi, Mirinda etc.

My case is a bit different, Mojo and Clemon (by Akij Food and Beverage) are one of my favourite soft drinks. They have this unique taste and do not taste like any other soft drinks on the market. I mean they did not try to replicate any other brand’s taste but tried to establish their own brand and taste instead. These are awesome if served chilled. But Due to less demand and poor distribution network, those drinks are not widely available on the market.

PRAN Soft DrinksI went to Dhaka International Trade Fair few days back and found one exclusive stall is displaying some exceptional looking confectionery food items and new beverages. The salesgirl told us that the stall belongs to Pran Foods Ltd. We bought couple of confectionery items and 3 bottles of different soft drinks for a taste-drive. The confectionery items were crap, so don’t want to to write anything more about them and that is not what I am up to today. Lets talk about the soft drinks.

We bought Pran Maxx Cola, Tango Orange and FireFly. When we bought them, I made sure they are chilled because soft drinks do not taste good if the temperature is not right.

I started with Maxx Cola. Why started with that, because it is cola and it is Maxx with an extra X, so you can understand there is something eXtra! :) Jokes apart. With the first sip I took some time to think what I am going to have. Then I took another and then another after. It was so amazing, I had this feeling that this is the next generation soft drink of Bangladesh! This drink is going to rock the cola thirsty people. It is not Coca Cola, it is not Pepsi, it’s better. It is smooth, it is sweet and moreover it is perfect.

After that I tried Tango Orange. When I was a kid, there use to be 2 orange soft drinks available, one was Orange Squash and the other one was Orange Topsy (or something like that), both of them had similar taste. When I sipped Tango Orange, suddenly I felt like it has the same taste I use to love in my childhood. I really loved it then and I love it now. It’s also a perfect orange flavoured soft drink.

Upcoming PRAN Soft Drinks

Finally, FireFly. If I summarise my experience, I can write in a simple sentence, “This is a drink which may kill Mountain Dew in Bangladesh.” I’m not a Mountain Dew fan, but I had Mountain Dew couple of times. If I am not wrong, this one tastes better.

Let me clarify couple of things here. Pran is assembling and marketing Coca Cola’s beverages (Coca Cola, Sprite, Fanta) across Bangladesh for couple of years now. They had their own brands before like Pran Up, but I did not like them. They are either too sweet or water-ish. I think this is their second attempt to make things right.

One of my contacts inside Pran told me they are going to bring 3 more ‘quality’ soft drinks, Cheer Up, Maxx Zero and Pran Lemon. Not sure about Pran Lemon but I have this feelings that they would also taste great.

Its very common in Bangladesh that companies are launching good quality products and later they do not bother any more to maintain the quality level. Though I do not expect this from Pran. If Pran does right marketing and maintain the quality and proper distribution channel, there is no way any world class brands can stop them from taking over the market.

They are definitely the best in my point of view and I invite you to have a taste-drive as well.

Kudos Disney for Saving Rock ‘N Roll

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This is very straight forward that I love music. I love original music with real instruments playing, emphasising on guitars. I honestly hate people waste their time and money on cheap electronic music created on a computer. Any way lets go to my actual point.

I grow up listening to Disney’s OSTs. Beauty and The Beast, Aladdin, The Lion King, Pocahontas, Hercules, Tarzan are some names I will never forget for their remarkable OSTs. All of those had great Title, Promotional and End Title songs which held places in international top charts for a very long time. I really appreciate Disney’s investments in big, famous and creative orchestras for doing great music arrangements and creating some original piece of art, which is quite rear now a days.

I never dreamed for a Disney life and live in a fairy tale, but their music always inspired me. Apart from the tracks on the above mentioned films, we do not remember the bands/artists much. Well Elton John or Phil Collins do not need any introduction so they are not my story heroes.

In 2006 Disney released an animated film called Cars and there was a rock song called Life is a Highway by an almost unknown band of that time called Rascal Flatts. Before 2006, this band had released three studio albums but no one knew them much. But after this song people started to buy their old albums as the songs are awesome! If you visit Rascal Flatts’ YouTube channel, you can read people’s reaction on their old music videos after they have learned their name.

Like Rascal Flatts, recently Disney have introduced two new Rock bands through their latest animated film Big Hero 6. They have used the song Top of The World by the band Greek Fire in Big Hero 6 promotional video, and the song Immortal in the movie from the band Fall Out Boy. Both these bands had created fantastic piece of art, which I call original music. But did anyone knew much about the bands before? Well, I did not.

I am a person who follow music very closely, especially the genre I like and background music in a movie or TV show. As mentioned before, I like rock music over others, and it is very unfortunate that from a very long time Rock ‘N Roll was not getting much attention over electronic music.

Well after MTV f**ked up broadcasting crap TV programmes and VH1 is also busy with something else! There are less options left for us to be introduced with good original music. This is what I loved about Disney, they value art and bring the best to us. Salute to the people working hard to bring us the best. Rock ‘N Roll can only be saved by introducing great Rock music to mass audience.

PS: It is not that I do not like electronic music, in Wreck-It Ralph movie Disney introduced a song called When Can I See You Again from band Owl City. I found this band also have some cool creativity. :)

Hush Puppies Rain and Stain Repellent

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hush puppies rain and stain repellent Sometimes you see a product and become excited thinking that you have found the Lamp of Aladdin. And when you bring it home and see it’s not doing what it’s supposed to do, you feel very stupid and regret for buying that.

I’m feeling the same after buying this useless Hush Puppies Rain and Stain Repellent. I paid like ৳1000 (approximately US$12) to buy this and when I tried to remove stain from my soes, nothing happend!

I think even water would clean things better. Right now I am feeling like a loser. I request the readers of this blog to use lemon water or something to remove stain from your shows.

This is a DO NOT BUY!

Make and Take Calls From Mac Using Any Phone

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Apple just released OS X Yosemite with a big list of new feature set. One of them is the integration with iPhone. On Yosemite, you can take/make calls from your Mac.using an iPhone. You can answer a call or dial a number when your iPhone is far away from workstation. But what about Android, Windows Phone or any other platform phones?

Connect DesktopWell, Apple is very reputed to force consumers to come into their ecosystem. This is why you will notice many complications using any other device except Apple with Apple. :)

But there is an excellent way to use Apple workstation for make/take phone calls or use as a handsfree speakerphone.

Connect is a $1.99 application and available on Mac App Store, does the magic. Connect works with all Bluetooth enabled modern smartphones including Android, BlackBerry and Windows phones. For making calls, you can either dial a number directly or dial someone from your address book.

Battery Level

Apart from taking/making calls, the desktop interface will show your your phone’s network signal strength and battery level. Oh! Caller ID also appears with incoming call notifications.

Network Level

In profession I’m a Service Delivery Manager and my phone is very essential part of my job. Bought this app yesterday and life became easy. I wish I could send SMS from this app too. Let’s see what the developers will bring with future updates.